Billing

While the basic functionalities of AxonIQ Console are free, some features require a subscription. Each Workspace has a single subscription to which various products can be added. These products can be cancelled individually.

If you are a first-time user, you will be able to start a free trial for all products. This trial lasts for a month and has no limits on usage. See the Trial section for more information.

AxonIQ Console offers plans to enhance AxonIQ Console itself, as well as licenses for Axon Server.

Console premium

You can unlock more features and functionalities with AxonIQ Console Premium. This includes:

  • Active monitoring and alerts

  • Advanced user management

  • Increased data retention

  • Event processor autoscaling and load-balancing

This product unlocks all these features for the entire workspace, regardless of the number of environments. For an extensive overview of the AxonIQ Console Premium features, refer to the "Subscription" section in the "Settings" tab.

Screenshot of the Subscription section of the Settings tab

By clicking on the "Subscribe" button, you can start your AxonIQ Console Premium subscription.

You can freely change the number of handlers you want to monitor at any time. These changes follow the rules outlined in the Changes to your subscription section. You can do this by clicking the "Change Subscription" button in the "Subscription" section of the "Settings" tab. Alternatively, you can downgrade to the free version by clicking the "Downgrade to Free" button.

Screenshot of the Subscription section of the Settings tab with the Change Subscription button

Axon Server licenses

AxonIQ Console offers licenses for Axon Server. These licenses are available in three different tiers: Developer, Starter, and Pro. You can compare the features of these licenses in the "Axon Server" tab of your environments.

Screenshot of the Axon Server plans

The Developer edition is free and has no limitations, but it lacks some features, such as clustering and advanced security, that are required for production use. When you want a more reliable and secure environment, you can upgrade to the Starter or Pro edition.

Pricing for the Starter and Pro editions is based on the number of applications you want to connect to Axon Server. The Starter edition supports a range of 5 to 40 connections, while the Pro Edition supports a range of 30 to 100 connections. You can change the number of connections at any time. These changes follow the rules outlined in the Changes to your subscription section.

Screenshot of the Starter plan popup

To connect more than 100 applications, or want 24/7 support, please use the "Contact Sales" button to get in touch with our sales team.

Changes to your subscription

You can add, change, and remove products from your subscription anytime. Upgrades to your subscription will be charged immediately prorated for the rest of your subscription period. Downgrading your subscription will go into effect at the start of the next billing period, and the features will remain accessible until the end of the current billing period.

The subscription will be automatically canceled when the last product is removed and the billing period ends.

Trial

AxonIQ Console offers a free trial for all products. This trial lasts for a month and has no limits on usage. You can start the trial by clicking on the "Start your trial" button in the banner at the top of the page, as shown below.

Banner showing the Start your trial button

To start the trial you will be required to enter your payment details. After the trial ends, your subscription will automatically be changed to a paid subscription. You can cancel your subscription at any time, including during the trial period.